Privacy Policy.

01 Introduction & Scope

This Privacy Policy explains how Digital Cron ("we", "us", or "our") collects, protects, and handles personal and commercial data when you visit our website (digitalcron.com), request a technical audit, submit project proposals, or interact with automated communication interfaces developed by our studio.

We work primarily with service businesses—including healthcare practices, hospitality venues, real estate brokerages, solar companies, and home contractors—and we treat all business workflows and customer interactions with institutional rigor.

02 Information We Collect

We collect only the data necessary to provide high-caliber web development and automation services:

• Direct Inquiry Data: Names, business names, corporate email addresses, phone/mobile numbers, current website URLs, target sector details, and project objectives submitted via our contact or audit request forms.
• Consultation Scheduling Details: Times, dates, and meeting links selected through our embedded calendar scheduling interface.
• Technical Usage Metrics: Aggregated, non-personally identifiable telemetry such as browser types, device categories, referring URLs, and approximate country of origin to benchmark performance and Core Web Vitals.

03 AI Voice Receptionist & Transcript Data Protocols

When engineering and hosting AI Voice Receptionist and conversational customer service systems for client businesses, the following strict privacy protocols are enforced:

• Caller Notification & Consent: Incoming calls processed by automated voice systems include clear introductory notice informing callers that the conversation is processed for booking and quality assurance purposes.
• Strict Purpose Limitation: Audio streams and generated text transcripts are utilized solely to answer caller questions, extract appointment details, and dispatch confirmation webhooks to the business owner or clinic staff.
• Zero Model Training On Private Data: Client customer conversations and caller transcripts are never shared with public AI models or used to train third-party machine learning models without express consent.
• Encrypted Transport: All voice packets and data webhooks are transmitted over encrypted TLS/SSL communication tunnels.

04 Transactional SMS & Messaging Compliance

Our automated appointment scheduling engines and lead dispatch workflows dispatch transactional SMS and WhatsApp notifications (e.g. appointment confirmations, technician dispatch alerts, and calendar reminders):

• Messages are sent exclusively to recipients who have explicitly requested a service, quote, or appointment via online intake or phone call.
• We do not send unsolicited marketing blasts, purchased cold lists, or promotional spam.
• All message templates comply with telecommunications industry standards (including A2P 10DLC and CTIA compliance where applicable), and recipients may reply "STOP" at any time to immediately cancel further automated notifications.

05 Client Confidentiality & Technical Credentials

During project delivery, clients may provide temporary access to domain registrars, DNS records, web hosting control panels, or software integration keys. Digital Cron maintains strict security controls:

• All credentials are stored in encrypted, isolated keychains and accessed solely by senior engineering staff.
• We execute Non-Disclosure Agreements (NDAs) prior to onboarding upon request.
• Temporary credentials are systematically rotated or purged immediately following project deployment and handover.

06 Zero Data-Selling Guarantee

Digital Cron does not sell, rent, monetize, broker, or trade personal information, client contact details, or prospective lead submissions to third-party data brokers, marketers, or advertisers under any circumstances.

07 Cookies & Anonymous Web Analytics

Our website uses minimal, functional first-party cookies necessary for smooth layout rendering and session integrity. We implement Google Analytics (gtag.js) with IP anonymization enabled to monitor overall traffic volume, device compatibility, and page load speeds across global networks.

You can adjust your browser settings to decline cookies at any time without compromising the core functionality or content visibility of our website.

08 Data Rights, Access & Erasure

Regardless of your geographic location, you retain full rights regarding your personal information. You may at any time:

• Request a copy of the personal information we hold regarding your inquiry or business account.
• Request the immediate correction of inaccurate contact or project information.
• Request the complete and permanent erasure of your personal data from our internal inquiry logs.

To exercise any of these rights, email us at contact@digitalcron.com, and our team will process your request within two (2) business days.

09 Technical Security & Contact Information

Digital Cron employs end-to-end HTTPS/TLS encryption across our entire domain infrastructure. Servers and web delivery networks are protected with automated DDoS mitigations, strict access controls, and active monitoring.

If you have any questions, compliance requests, or security concerns regarding this Privacy Policy, please contact our data team directly: